CEO/Executive Contact List

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CEO/Executive Contact List

This is a continuously updated list compiled of emails belonging to the Chief Executive Officers and executive members of some of the most popular consumer-based businesses in the U.S.. These businesses are known for having high amounts of dissatisfaction with customer service over the span of many years and have often been brought to legal standpoints to defend these allegations. While there are many outlets for achieving resolutions regarding customer issues, many times the people in power or “higher ups” of these companies are not actually aware of these prevalent issues. It is a smart idea if you are a consumer who has a serious problem with a company that has not been resolved after multiples attempts and is in need of escalation to send a formal (Professional) and detailed email/tweet regarding your concern(s) to one or several of these individuals. You may just be surprised to see the results.

DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by dizzie.org. If you detect any omissions, misstatements or errors, please contact us immediately.


Abercrombie & Fitch

Arthur Martinez

CEO

[email protected]

American Airlines

Doug Parker

CEO

4333 Amon Carter Blvd
Fort Worth, TX 76155
(817) 963-1234

[email protected]

Apple

Tara Bunch

Vice President of AppleCare

1 Infinite Loop
Cupertino, CA 95014-2083
[email protected]

Twitter

Angela Ahrendts

Senior Vice President, Retail and Online Stores

1 Infinite Loop
Cupertino, CA 95014-2083

Twitter

Phillip Schiller

Senior Vice President, Worldwide Marketing

1 Infinite Loop
Cupertino, CA 95014-2083
[email protected]

Katherine Adams

Vice President

Tim Cook

CEO

1 Infinite Loop
Cupertino, CA 95014-2083
[email protected]

AT&T

Jody Garcia

Premium (Customer) Care – TV & Internet 

208 S. Akard Street
Dallas, TX 75202
[email protected]

John Donovan

CEO – AT&T Communications

208 S. Akard Street
Dallas, TX 75202
[email protected]

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Randall Stephenson

CEO – AT&T Inc.

[email protected]

Bank of America

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Thong Nguyen

President of Retail Banking and Head of Consumer Banking

100 North Tryon Street
Charlotte, NC 28255
(704) 386-5681
[email protected]

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Tom Montag

Chief Operations Officer

100 North Tryon Stree
Charlotte, NC 28255
[email protected]

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Anne Finucane

Vice Chairman


100 North Tryon Stree
Charlotte, NC 28255
(704) 386-5681
[email protected]

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Brian Moynihan

CEO

100 North Tryon Stree
Charlotte, NC 28255
(704) 386-5681
[email protected]

Best Buy

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Trish Walker

President of Services

7601 Penn Avenue, South
Richfield, MN 55423
[email protected]

Twitter

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Shari Ballard

Senior Executive Vice President & and President of Multichannel Retail for Best Buy Co. Inc

7601 Penn Avenue, South
Richfield, MN 55423
(612) 291-5333
[email protected]

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Hubert Joly

Chairman & CEO

7601 Penn Avenue, South
Richfield, MN 55423
(612) 291-1000
[email protected]

BP

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Bob Dudley

Group CEO

Charter Communications

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Bob Calabro

Vice President, Customer Care Operations

12405 Powerscourt Dr
Columbia, MO 63131
[email protected]

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Greg McMichael

Senior Vice President, Call Center Operations

12405 Powerscourt Dr
Columbia, MO 63131
[email protected]

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Kathleen Mayo

Executive Vice President, Customer Operations

12405 Powerscourt Dr
Columbia, MO 63131
[email protected]

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Tom Rutledge

President & CEO

12405 Powerscourt Dr
Columbia, MO 63131
[email protected]

CitiGroup

Elizabeth Barnett

Senior Vice President, Consumer Complaint Management

399 Park Avenue
New York, NY 10043
[email protected]

Melanie Alexander

Senior Vice President, Customer Experience Global Consumer Fraud Operation

399 Park Avenue
New York, NY 10043
[email protected]

Stephen Bird

Chief Executive Officer, Global Consumer Banking

399 Park Avenue
New York, NY 10043
[email protected]

Comcast

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Tom Karinshak

Executive Vice President, Customer Service (Cable)

1701 JFK Blvd
Comcast Center
Philadelphia, PA 19103
[email protected]comcast.com

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Stephen Burke

Chief Executive Officer, NBCUniversal & Senior Executive Vice President, Comcast Corporation

1701 JFK Blvd
Comcast Center
Philadelphia, PA 19103
(215) 665-1700 
[email protected]

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D’Arcy Rudnay

Executive Vice President & Chief Communications Officer 

1701 JFK Blvd
Comcast Center
Philadelphia, PA 19103
(215) 981-8582 
[email protected]

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Brian Roberts


Chairman & CEO – Comcast Corporation

1701 JFK Blvd
Comcast Center
Philadelphia, PA 19103
[email protected]

DirecTV

Jody Garcia

Premium (Customer) Care – TV & Internet 

208 S. Akard Street
Dallas, TX 75202
[email protected]

John Donovan

CEO – AT&T Communications

208 S. Akard Street
Dallas, TX 75202
[email protected]

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Randall Stephenson

CEO – AT&T Inc.

[email protected]

Dish Network

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Charles McKay

Customer Retention, Executive Escalations

5701 S. Sante Fe Drive
Littleton, CO 80120
(720) 514-7152
[email protected]

Melissa Gonzalez

Vice President, Customer Care

9601 S. Meridian Blvd
Englewood, CO 80112
(303) 723-1117
[email protected]

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Kevin Covell

Vice President of Marketing, Customer Retention

9601 S. Meridian Blvd
Englewood, CO 80112
(720) 514-6420
[email protected]

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Kathy Schneider

Senior Vice President, Operations

9601 S. Meridian Blvd
Englewood, CO 80112

[email protected]

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Erik Carlson

President & CEO

9601 S. Meridian Blvd
Englewood, CO 80112
[email protected]

Electronic Arts

Equifax

Lisa Willis

Customer Service Manager, Executive Disputes

1550 Peachtree St NE
Atlanta , Ga. 30309-2402
(678) 795-7507
[email protected]

Janice Rudd

Operations Director

[email protected]

Andy Bodea

Chief Global Operations Officer

1550 Peachtree St NE
Atlanta , Ga. 30309-2402
[email protected]

Dann Adams

President, Global Consumer Solutions

1550 Peachtree St NE
Atlanta , Ga. 30309-2402
[email protected]

Mark Begor

CEO

1550 Peachtree St NE
Atlanta , Ga. 30309-2402
[email protected]

Experian

Craig Boundy

CEO – Experian, North America

92612
1 (714) 830-7000
[email protected]

Kerry Williams

Chief Operating Officer

475 Anton Blvd
Costa Mesa , CA 92626
[email protected]

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Brian Cassin

CEO

Cardinal Place
80 Victoria Street
London, SW1E 5JL 95128-2052 
+44 (0) 20 304 24200
[email protected]

 

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