CEO/Executive Contact List
This is a continuously updated list compiled of emails belonging to the Chief Executive Officers and executive members of some of the most popular consumer-based businesses in the U.S.. These businesses are known for having high amounts of dissatisfaction with customer service over the span of many years and have often been brought to legal standpoints to defend these allegations. While there are many outlets for achieving resolutions regarding customer issues, many times the people in power or “higher ups” of these companies are not actually aware of these prevalent issues. It is a smart idea if you are a consumer who has a serious problem with a company that has not been resolved after multiples attempts and is in need of escalation to send a formal (Professional) and detailed email/tweet regarding your concern(s) to one or several of these individuals. You may just be surprised to see the results.
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by dizzie.org. If you detect any omissions, misstatements or errors, please contact us immediately.
Abercrombie & Fitch
American Airlines
Apple
Angela Ahrendts
Senior Vice President, Retail and Online Stores
1 Infinite Loop
Cupertino, CA 95014-2083
Phillip Schiller
Senior Vice President, Worldwide Marketing
1 Infinite Loop
Cupertino, CA 95014-2083
[email protected]
Katherine Adams
Vice President
AT&T
Jody Garcia
Premium (Customer) Care – TV & Internet
208 S. Akard Street
Dallas, TX 75202
[email protected]
Bank of America
Thong Nguyen
President of Retail Banking and Head of Consumer Banking
100 North Tryon Street
Charlotte, NC 28255
(704) 386-5681
[email protected]
Best Buy
Shari Ballard
Senior Executive Vice President & and President of Multichannel Retail for Best Buy Co. Inc
7601 Penn Avenue, South
Richfield, MN 55423
(612) 291-5333
[email protected]
BP
Bob Dudley
Group CEO
Charter Communications
Bob Calabro
Vice President, Customer Care Operations
12405 Powerscourt Dr
Columbia, MO 63131
[email protected]
Greg McMichael
Senior Vice President, Call Center Operations
12405 Powerscourt Dr
Columbia, MO 63131
[email protected]
Kathleen Mayo
Executive Vice President, Customer Operations
12405 Powerscourt Dr
Columbia, MO 63131
[email protected]
CitiGroup
Elizabeth Barnett
Senior Vice President, Consumer Complaint Management
399 Park Avenue
New York, NY 10043
[email protected]
Melanie Alexander
Senior Vice President, Customer Experience Global Consumer Fraud Operation
399 Park Avenue
New York, NY 10043
[email protected]
Stephen Bird
Chief Executive Officer, Global Consumer Banking
399 Park Avenue
New York, NY 10043
[email protected]
Comcast
Tom Karinshak
Executive Vice President, Customer Service (Cable)
1701 JFK Blvd
Comcast Center
Philadelphia, PA 19103
tom_karinshak@comcast.com
Stephen Burke
Chief Executive Officer, NBCUniversal & Senior Executive Vice President, Comcast Corporation
1701 JFK Blvd
Comcast Center
Philadelphia, PA 19103
(215) 665-1700
[email protected]
D’Arcy Rudnay
Executive Vice President & Chief Communications Officer
1701 JFK Blvd
Comcast Center
Philadelphia, PA 19103
(215) 981-8582
[email protected]
Brian Roberts
Chairman & CEO – Comcast Corporation
1701 JFK Blvd
Comcast Center
Philadelphia, PA 19103
[email protected]
DirecTV
Jody Garcia
Premium (Customer) Care – TV & Internet
208 S. Akard Street
Dallas, TX 75202
[email protected]
Dish Network
Charles McKay
Customer Retention, Executive Escalations
5701 S. Sante Fe Drive
Littleton, CO 80120
(720) 514-7152
[email protected]
Melissa Gonzalez
Vice President, Customer Care
9601 S. Meridian Blvd
Englewood, CO 80112
(303) 723-1117
[email protected]
Kevin Covell
Vice President of Marketing, Customer Retention
9601 S. Meridian Blvd
Englewood, CO 80112
(720) 514-6420
[email protected]
Kathy Schneider
Senior Vice President, Operations
9601 S. Meridian Blvd
Englewood, CO 80112
Electronic Arts
Equifax
Lisa Willis
Customer Service Manager, Executive Disputes
1550 Peachtree St NE
Atlanta , Ga. 30309-2402
(678) 795-7507
[email protected]
Andy Bodea
Chief Global Operations Officer
1550 Peachtree St NE
Atlanta , Ga. 30309-2402
[email protected]
Dann Adams
President, Global Consumer Solutions
1550 Peachtree St NE
Atlanta , Ga. 30309-2402
[email protected]
Experian
Brian Cassin
CEO
Cardinal Place
80 Victoria Street
London, SW1E 5JL 95128-2052
+44 (0) 20 304 24200
[email protected]